The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 13, 2010
Filed:
Apr. 29, 2002
Richard Falcone, Addison, TX (US);
Keith S. Kelson, Dallas, TX (US);
Jeremy W. Duke, Ft. Worth, TX (US);
Lee R. Johnson, Plano, TX (US);
Robert E. Sullivan, Plano, TX (US);
Randy W. Hoffman, Plano, TX (US);
Richard Falcone, Addison, TX (US);
Keith S. Kelson, Dallas, TX (US);
Jeremy W. Duke, Ft. Worth, TX (US);
Lee R. Johnson, Plano, TX (US);
Robert E. Sullivan, Plano, TX (US);
Randy W. Hoffman, Plano, TX (US);
Evercom Systems, Inc., Dallas, TX (US);
Abstract
A system and method for optimizing profitability is provided disclosing an intelligent customer scoring system (iCSS) for receiving a telephone number and transaction request. When the iCSS receives an initial transaction request, it accesses local information related to the number to predict a real-time initial customer score, wherein the requested initial transaction is allowed in real-time based on a comparison of the initial customer score, an expected profitability of the transaction, and a predetermined threshold level. The iCSS accesses information related to the number and the profitability of the transactions to refine the customer score. When the iCSS receives a subsequent transaction request, it is allowed or denied by comparing the refined customer score and expected profitability with the predetermined threshold. The system further comprises an intelligent revenue opportunity module (iROM) for implementing a plurality of revenue opportunity applications (ROA) responsive to the customer score and other specific transaction requirements.