The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 13, 2010
Filed:
Mar. 06, 2006
Vinod K. Bhardwaj, San Jose, CA (US);
Scott England, Los Gatos, CA (US);
Dean Whitlock, Bristol, TN (US);
Vinod K. Bhardwaj, San Jose, CA (US);
Scott England, Los Gatos, CA (US);
Dean Whitlock, Bristol, TN (US);
FoneWeb, Inc., Santa Clara, CA (US);
Abstract
A message transmission system accepts a telephone call from a user who wishes to send an e-mail message, send an SMS message, perform an Internet query or retrieve his or her electronic mail. The voice call is transcribed and the message is sent, or the question in the voice call is transcribed and answered by an agent. Any number of agents connect to a central site over an Internet connection and transcribe messages or answer queries in an assembly line like fashion. In addition, a Web query delivery system accepts a query or statement from a user; the query is transcribed, classified, and then broadcast over any medium to any number of experts or web sites that desire to answer the particular type of query received. The entire query is delivered to an expert or web site who provides a full answer to the user.