The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 13, 2010

Filed:

Aug. 03, 2006
Applicants:

Kurt Knodt, Los Altos, CA (US);

Soiba Mohammad, Sunnyvale, CA (US);

Yue Liu, San Jose, CA (US);

Lifen Tian, Sunnyvale, CA (US);

Yao-tian Wang, Sunnyvale, CA (US);

Yi Ding, Saratoga, CA (US);

Yuwen Wu, Sunnyvale, CA (US);

Inventors:

Kurt Knodt, Los Altos, CA (US);

Soiba Mohammad, Sunnyvale, CA (US);

Yue Liu, San Jose, CA (US);

Lifen Tian, Sunnyvale, CA (US);

Yao-Tian Wang, Sunnyvale, CA (US);

Yi Ding, Saratoga, CA (US);

Yuwen Wu, Sunnyvale, CA (US);

Assignee:

Ricoh Company, Ltd., Tokyo, JP;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G03G 15/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method and apparatus for processing electronic documents is provided. A request, from a first user, to issue an alert to a second user that may have submitted a print request to the printing device is received at the printing device. The printing device may be attempting to process the print request submitted by the second user when the printing device receives the request from the first user. The first user may not know the identity of the second user. The printing device consults contact data that identifies how to contact the second user. The printing device thereafter issues the alert to the second user in accordance with the contact data. Upon receiving the alert, the second user is informed of the current condition of the printing device, e.g., the printing device may be experiencing a problem that prevents the second user's print request from being fully processed.


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