The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 30, 2010
Filed:
Dec. 22, 2005
Paritosh Bajpay, Edison, NJ (US);
Roberta A. Bienfait, Norcross, GA (US);
Mojgan Dardashti, Holmdel, NJ (US);
Hossein Eslambolchi, Los Altos Hills, CA (US);
Jackson Liu, Middletown, NJ (US);
John Mccanuel, Bailey, CO (US);
Zhiqiang Qian, Holmdel, NJ (US);
Michael J. Zinnikas, North Brunswick, NJ (US);
Paritosh Bajpay, Edison, NJ (US);
Roberta A. Bienfait, Norcross, GA (US);
Mojgan Dardashti, Holmdel, NJ (US);
Hossein Eslambolchi, Los Altos Hills, CA (US);
Jackson Liu, Middletown, NJ (US);
John McCanuel, Bailey, CO (US);
Zhiqiang Qian, Holmdel, NJ (US);
Michael J. Zinnikas, North Brunswick, NJ (US);
AT&T Intellectual Property II, L.P., Reno, NV (US);
Abstract
Problems are proactively analyzed and responded to as they are detected in a virtual private network (VPN) access path rather than waiting for a user to manually report the problem. When a problem is automatically detected, such as a failure causing degraded performance, an alarm may be generated. The alarm proactively triggers rules-based analysis procedures and isolation testing to diagnose problem in a VPN access path. Based on the testing and analysis, a comprehensive trouble ticket may be generated that is customized with specific alarm information allowing for increased efficiency in problem isolation and saving significant time and resources in resolving the problem.