The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 02, 2010
Filed:
Apr. 17, 2006
Anthony Slavko Tomasic, Pittsburgh, PA (US);
John Doyle Zimmerman, Pittsburgh, PA (US);
Anthony Slavko Tomasic, Pittsburgh, PA (US);
John Doyle Zimmerman, Pittsburgh, PA (US);
Carnegie Mellon University, Pittsburgh, PA (US);
Abstract
In various embodiments, a method for processing a request made by a requester is provided. The method may include receiving at least one request from at least one requester, the request being in the form of natural language; analyzing the request with an agent; selecting at least one form based on analyzing the request; permitting a service agent to perform at least one step in association with the request; executing at least one update based on at least one form; and, forwarding information regarding processing of the request to a learning module operatively associated with the agent.