The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 02, 2010
Filed:
Jun. 22, 2004
Michael J. Beranek, Lake Villa, IL (US);
Jason R. Malinowski, Acworth, GA (US);
Michael J. Beranek, Lake Villa, IL (US);
Jason R. Malinowski, Acworth, GA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and system is provided to monitor speech and detect keywords or phrases in the speech, such as for example, monitored calls in a call center or speakers/presenters using teleprompters, or the like. Upon detection of the keywords of phrases, information associated with the keywords or phrases may be presented to a display device so that a user may dynamically receive new information as context of the speech progresses. This provides dynamic information as the context of the conversation develops. The information may be presented as links, cues, text, or similar formats. The detected keywords or phrases may also be associated with rules that govern the conditions and criteria for processing the detected keyword and presentation of the information.