The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 09, 2010
Filed:
Dec. 26, 2000
Robert H. Willis, Louisville, KY (US);
Steven G. Smith, Roswell, GA (US);
Danny E. Lee, Hoover, AL (US);
Raul A. Jerez, Roswell, GA (US);
Duane E. Skipper, Marietta, GA (US);
Ralph J. Mills, Jr., Atlanta, GA (US);
Mitch E. Davis, Palmetto, GA (US);
Robert H. Willis, Louisville, KY (US);
Steven G. Smith, Roswell, GA (US);
Danny E. Lee, Hoover, AL (US);
Raul A. Jerez, Roswell, GA (US);
Duane E. Skipper, Marietta, GA (US);
Ralph J. Mills, Jr., Atlanta, GA (US);
Mitch E. Davis, Palmetto, GA (US);
AT&T Delaware Intellectual Property Inc., Wilmington, DE (US);
Abstract
A system for automatically processing claims is disclosed. The system includes an application that runs on a computer. Technicians use the application to complete claims information. Claims information includes information related to damage to a company asset. The system can determine the nature and possible location of a malfunction and redirect technician resources appropriately. In another aspect, the system can receive information from multiple technicians and can determine if a single incident caused multiple technicians to be deployed and can produce a single bill that includes the costs associated with dispatching multiple technicians.