The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 26, 2010
Filed:
Dec. 17, 2004
Marc F. Hayes, Jr., Roswell, GA (US);
Sean M. Sweeney, Minneapolis, MN (US);
Ronald L. Argo, Suwanee, GA (US);
Marc F. Hayes, Jr., Roswell, GA (US);
Sean M. Sweeney, Minneapolis, MN (US);
Ronald L. Argo, Suwanee, GA (US);
Accenture LLP, Palo Alto, CA (US);
Abstract
A messaging and alerting service is described. An implementation includes enrolling a customer in the messaging and alert service, storing a list of businesses selected by the customer, storing a customer contact hierarchy list, and contacting the customer according to the contact hierarchy list. The messaging and alerting service enables real-time, interactive alerts to be delivered to customers in the customer's preferred media. In addition, customers may respond to the alerts to provide important directions to a business.