The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 19, 2010
Filed:
Apr. 30, 2002
Charles A. Peters, St. Louis, MO (US);
Charles A. Peters, St. Louis, MO (US);
Emerson Electric Co., St. Louis, MO (US);
Abstract
A network based computer implemented system for designing products is disclosed. The system comprises a network server, such as an Internet web server () operable to manage interaction of the system with external computers, and a product design module () communicating with the network server. The product design module () is operable to generate product designs. The system further comprises a live agent support system () communicating with the network server. The live agent support system () is operable to provide live assistance to a customer of the system. An agent () of the live agent support system () and a customer of the system simultaneously view a same page of the design tool. The customer and agent () also mutually communicate while collaboratively manipulating the page.