The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 29, 2009
Filed:
Mar. 28, 2005
John Sirstins, Salt Lake City, UT (US);
Jennifer Smith, Waterford, VT (US);
Forest Baker, Iii, Salt Lake City, UT (US);
Forest Baker, Iv, Murray, UT (US);
John Sirstins, Salt Lake City, UT (US);
Jennifer Smith, Waterford, VT (US);
Forest Baker, III, Salt Lake City, UT (US);
Forest Baker, IV, Murray, UT (US);
Noguar, L.C., Murray, UT (US);
Abstract
An apparatus, system, and method are disclosed for presenting a plurality of scripts to a contact. A script player module plays a plurality of prerecorded audio file scripts. A presentation module presenting a plurality of script options to an agent. An input module receives an agent input corresponding to at least one of the script options. A profile module stores a contact profile reflecting contact-specific data, and the presentation module presents script options to the agent based upon the profile for outputting contact-specific scripts.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile