The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 01, 2009
Filed:
Jan. 23, 2007
Alexander P. Morgan, Birmingham, MI (US);
Alexander P. Morgan, Birmingham, MI (US);
GM Global Technology Operations, Inc., Detroit, MI (US);
Abstract
A computer implemented method for using case-based reasoning (CBR) information retrieval processes is provided. The method includes: accessing a data model including symptom attributes and solution attributes; receiving a query from a requestor specifying one or more values for one or more of the symptom attributes; executing the query including searching a database of archive records that are not structured to facilitate CBR for the specified symptom attribute values and receiving a subset of the archive records that include the specified values; determining values associated with one or more of the solution attributes for each of the records in the subset; and creating a temporary case record for each of the records in the subset, each of the temporary case records comprising a pointer to the corresponding record in the subset and a heading section including the symptom attributes, the specified symptom attribute values, the solution attributes, and the solution attribute values associated with the corresponding record in the subset, thereby creating a temporary case base from archive records in real time in response to the values specified in the query.