The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 24, 2009
Filed:
Sep. 10, 2004
Jonathan Paden, Austin, TX (US);
Bobby Sams, Austin, TX (US);
Kurt M. Joseph, Austin, TX (US);
Jon Harris, Little Elm, TX (US);
Antonio Green, Round Rock, TX (US);
Jonathan Paden, Austin, TX (US);
Bobby Sams, Austin, TX (US);
Kurt M. Joseph, Austin, TX (US);
Jon Harris, Little Elm, TX (US);
Antonio Green, Round Rock, TX (US);
AT&T Intellectual Property I, L.P., Reno, NV (US);
Abstract
A method for resetting access account passwords using an interactive voice response system (IVR) can include the step of the IVR receiving a user request to reset a password. Account identification data can be acquired. The acquired data can be matched to account information stored in at least one compartmentalized system. The matching can identify at least one access account for which the user request applies. The IVR can also receive account verification data and compare this data with data stored within the compartmentalized system associated with the identified access account. Based upon results of this comparison, the IVR can reset the password stored within the compartmentalized system. The IVR can be configured to reset passwords for several compartmentalized systems.