The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 24, 2009

Filed:

Sep. 15, 2006
Applicant:

Vivek Thukral, Palo Alto, CA (US);

Inventor:

Vivek Thukral, Palo Alto, CA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

A strategy is described for allocating resources of an operations center to provide a collection of channels. The strategy uses static resources to provide relatively popular channels and dynamic resources to provide relatively unpopular channels. The strategy can separately perform this allocation for different regions served by the operations center. Through this provision, the strategy can reduce the cost of the operations center by making more efficient use of a limited number of resources.


Find Patent Forward Citations

Loading…