The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 03, 2009
Filed:
Oct. 26, 2001
Applicants:
Michael L. Reed, San Diego, CA (US);
Diane M. Wewerka, Poway, CA (US);
Inventors:
Michael L. Reed, San Diego, CA (US);
Diane M. Wewerka, Poway, CA (US);
Assignee:
Teradata US, Inc., Miamisburg, OH (US);
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 7/00 (2006.01); G06F 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A method and apparatus receives customer feedback and analyzes words in the customer feedback. The words in the customer feedback are compared to rating data to generate an indication to rate the customer feedback. The rating data associates predefined words with respective values. In one arrangement, the rating data is according to a user-defined data type (UDT) stored in a relational table.