The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 27, 2009
Filed:
Jul. 11, 2005
Applicants:
Antonio Green, Austin, TX (US);
Jonathan Paden, Austin, TX (US);
Bobby Sams, Austin, TX (US);
Inventors:
Assignee:
AT&T Intellectual Property I, L.P., Reno, NV (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 15/00 (2006.01); H04M 3/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
An account management system () is coupled to a service center () serving a number of customers (). The account management system has a communications interface (), a memory (), and a controller (). The controller is programmed to monitor () service outages of the service center, detect () a service outage, identify () one or more customers affected by the service outage, and assign () a credit to each of the affected one or more customers.