The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2009
Filed:
May. 06, 2004
Scott Morris, Atlanta, GA (US);
Stephen Cersosimo, Buforg, GA (US);
William Conner, Roswell, GA (US);
Scott Morris, Atlanta, GA (US);
Stephen Cersosimo, Buforg, GA (US);
William Conner, Roswell, GA (US);
AT&T Intellectual Property, I, L.P., Wilmington, DE (US);
Abstract
Exemplary embodiments include methods, systems, and storage mediums for implementing issue notification and resolution activities. The method includes receiving a request for access to a network service from a user associated with an account that has been flagged as having an issue. The method also includes redirecting the request for access, transmitting a notification of the issue and instructions for resolving the issue to the user, and deferring further access to network services without terminating the account pending a resolution of the issue.