The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 25, 2009
Filed:
Dec. 31, 2003
Randall J. Macbeth, West Edmonds, WA (US);
Marcelo Aizenstein Furman Calbucci, Redmond, WA (US);
Randall J. Macbeth, West Edmonds, WA (US);
Marcelo Aizenstein Furman Calbucci, Redmond, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
A system and related techniques monitor the operation of networked computer services, such as Internet-based search or other services which may link to a set of server resources, supporting databases and other components. In current technology if a large-scale or other search service encounters a problem in one supporting platform, the overall response may be interrupted or hang. In embodiments for example a search engine which attempts to access a travel, shopping, news or other database or service in response to a user search request may suspend the delivery of the search results, or blank the page with a 404 or other error message, due to the. unavailability of one or two databases or other components. The service support platform of the invention on the other hand may monitor the computer services network and detect the occurrence of a failure or performance lag, and temporarily detach the faulted server or other resource from the larger network service. In embodiments a user's Web page may be adapted to omit a panel of information related to that suspended service or component, so that for example an icon for a travel map or hotel reservation tool may be grayed out or removed while still presenting the remainder of the services or options. Users may therefore still access the majority of the Web service they are attempting to use, without interruption or noticeable lag.