The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 25, 2009
Filed:
May. 31, 2002
Patrick A. Montelo, Schaumburg, IL (US);
Peter A. Korp, Naperville, IL (US);
Kurt A. Biery, Lombard, IL (US);
Susan P. Buckles, Plainfield, IL (US);
James A. Goetz, Wheaton, IL (US);
James B. Griffin, Romeoville, IL (US);
Todd M. Hibben, Montgomery, IL (US);
David A. Linke, Geneva, IL (US);
Timothy J. Moriarty, Batavia, IL (US);
Jerome P. Mrozak, Wheaton, IL (US);
James R. Schulz, Naperville, IL (US);
Michael E. Shugarman, Naperville, IL (US);
Patrick A. Montelo, Schaumburg, IL (US);
Peter A. Korp, Naperville, IL (US);
Kurt A. Biery, Lombard, IL (US);
Susan P. Buckles, Plainfield, IL (US);
James A. Goetz, Wheaton, IL (US);
James B. Griffin, Romeoville, IL (US);
Todd M. Hibben, Montgomery, IL (US);
David A. Linke, Geneva, IL (US);
Timothy J. Moriarty, Batavia, IL (US);
Jerome P. Mrozak, Wheaton, IL (US);
James R. Schulz, Naperville, IL (US);
Michael E. Shugarman, Naperville, IL (US);
The Servicemaster Company, Downers Grove, IL (US);
Abstract
A method and system to select, schedule, purchase, confirm, invoice, bill and settle service orders, such as home services orders from customers. The method and system accept electronic service orders as well as customer leads for services, selects service providers and schedule services in real-time via a computer network, confirms scheduling of service delivery in real-time, handles administrative and business details for both customers and service providers, as well as fulfills, tracks and settle service orders. The method and system also provide customized information for services available via an electronic services network and dynamically schedule services using plural electronic appointment calendars from plural service providers. The method and system includes customer service order and customer lead information and enterprise-wide visibility and management of business processes. The method and system may also be used for goods.