The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 11, 2009

Filed:

Mar. 30, 2001
Applicants:

Geetha Ravishankar, Glen Allen, VA (US);

Satish Joshi, Glen Allen, VA (US);

Nagendran Parasu, Richmond, VA (US);

Zhiwei Zhang, Richmond, VA (US);

Inventors:

Geetha Ravishankar, Glen Allen, VA (US);

Satish Joshi, Glen Allen, VA (US);

Nagendran Parasu, Richmond, VA (US);

Zhiwei Zhang, Richmond, VA (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

An application server is configured for initiating a messaging session for an incoming call by accessing a subscriber profile information from a directory server and a subscriber announcement from a messaging server. The application server includes a fault tolerant routine for initiating a messaging session, enabling playing of the subscriber's spoken name during the messaging session based on a determined unavailability of the messaging server. The subscriber announcement and the subscriber's spoken name (or another audible subscriber identifier) are stored in the messaging server as first and second data files having first and second sizes, respectively, where the second size is substantially smaller than the first size. The second data file also is stored in the directory server with the subscriber profile information. If, during initiation of the messaging session the application server determines that the messaging server is unavailable, the application server retrieves the second data file from the directory server and plays the corresponding audible subscriber identifier as an alternate announcement for the messaging session. Hence, the application server is able to initiate a messaging session that provides positive identification of the subscriber, enabling messages to be recorded for storage even when the messaging server is unavailable.


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