The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 11, 2009

Filed:

Feb. 28, 2005
Applicants:

Sabine Deligne, New York, NY (US);

Yuqing Gao, Mount Kisco, NY (US);

Vaibhava Goel, Elmsford, NY (US);

Hong-kwang Kuo, Pleasantville, NY (US);

Cheng Wu, Mount Kisco, NY (US);

Inventors:

Sabine Deligne, New York, NY (US);

Yuqing Gao, Mount Kisco, NY (US);

Vaibhava Goel, Elmsford, NY (US);

Hong-Kwang Kuo, Pleasantville, NY (US);

Cheng Wu, Mount Kisco, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G10L 15/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A natural language business system and method is developed to understand the underlying meaning of a person's speech, such as during a transaction with the business system. The system includes a speech recognition engine, and action classification engine, and a control module. The control module causes the system to execute an inventive method wherein the speech recognition and action classification models may be recursively optimized on an unisolated performance metric that is pertinent to the overall performance of the natural language business system, as opposed to the isolated model-specific criteria previously employed.


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