The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 23, 2009
Filed:
Oct. 06, 2004
Brian D. Marsh, Seattle, WA (US);
Michael I. Hyman, Seattle, WA (US);
Jeffrey P. Bezos, Greater Seattle, WA (US);
Brian D. Marsh, Seattle, WA (US);
Michael I. Hyman, Seattle, WA (US);
Jeffrey P. Bezos, Greater Seattle, WA (US);
Amazon Technologies, Inc., Reno, NV (US);
Abstract
A web site or other interactive service maintains user activity data reflective of the activities of its users. A failure analysis component analyzes the user activity data to automatically detect likely failure events. A failure event filtering component intelligently selects failure events for which to request feedback from the user, preferably taking into consideration information about the failure event itself and information about the particular user. Requests for user feedback, and operator responses to the user feedback messages, are preferably presented on a personal log page that also displays other types of personalized information.