The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 23, 2009

Filed:

Mar. 03, 2005
Applicants:

Jeremy E. Stieglitz, Menlo Park, CA (US);

Jonathan S. Leary, Woodside, CA (US);

Inventors:

Jeremy E. Stieglitz, Menlo Park, CA (US);

Jonathan S. Leary, Woodside, CA (US);

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/26 (2006.01);
U.S. Cl.
CPC ...
Abstract

A convergent network with voice over Internet protocol (VOIP) and voice over wireless local area networks (VoWLAN) telephones provides users a way for notifying a network administrator of a quality problem in real time together with an indication of the nature of the quality problem. Upon receipt of the notification, the system takes a snap shot of the current network parameters that are associated with the quality problem and provides network statistics for subsequent analysis and troubleshooting. Other callers participating in a call are also notified of the source of the quality problem. In addition, when streaming video or audio users detect a network quality problem, the problem is marked and tagged to indicate the time and the type of quality problem as it is occurring.


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