The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 16, 2009

Filed:

Sep. 04, 2003
Applicants:

Kenneth Roger Jones, Cool, CA (US);

Brian A. Gonsalves, Antioch, CA (US);

Inventors:

Kenneth Roger Jones, Cool, CA (US);

Brian A. Gonsalves, Antioch, CA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01);
U.S. Cl.
CPC ...
Abstract

An enhanced network management system is disclosed. The network management system is configured to receive management information via multiple virtual connections from multiple data communication nodes. The management information includes service level information for a transparent connection, for example, a Digital Subscriber Line (DSL) connection carrying encapsulated frame relay packets between two networks, for example a wide area network and a local area network. The transparent connection is intermediate to the wide area network and the local area network. The management information further includes equipment failure information of customer equipment, for example, a bridging node used to encapsulate the frame relay packets. Thus, using the collected management information, a network outage caused by customer equipment failure can be differentiated from a service provider service level event.


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