The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 09, 2009

Filed:

Jan. 12, 1999
Applicants:

Michael G. Coutts, Dundee, GB;

Lee G. Dove, Coupar Angus, GB;

Inventors:

Michael G. Coutts, Dundee, GB;

Lee G. Dove, Coupar Angus, GB;

Assignee:

NCR Corporation, Dayton, OH (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/26 (2006.01); G06Q 40/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A communications network can comprise a plurality of network sites, to each of which a transaction terminal, a maintenance terminal, or a server may be connected. Each transaction terminal (which may be an ATM or a point-of-sale terminal) may have at least one service element, such as a card transport or currency bin, which is to be maintained in operation. Intelligent agent programs may move between terminals collecting information from or imparting information to each terminal visited. The information that is collected or imparted may be used for facilitating efficient servicing or maintenance of the transaction terminals.


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