The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 12, 2009
Filed:
Jan. 20, 2005
Thomas A. Gault, Troy, MI (US);
Bruce A. Groskreutz, Grand Blanc, MI (US);
Kevin R. Krause, Northville, MI (US);
Thomas A. Gault, Troy, MI (US);
Bruce A. Groskreutz, Grand Blanc, MI (US);
Kevin R. Krause, Northville, MI (US);
General Motors Corporation, Detroit, MI (US);
Abstract
A method for operating three-way calling for a telematics unit including establishing a first connection between a call center and the telematics unit based on a trouble call request, sending call instructions from the call center to the telematics unit via the first connection based on the trouble call request and establishing a second connection from the telematics unit to one of the call center or a contact-problem number associated with the trouble call request based on the call instructions.