System management infrastructure for corrective actions to servers with shared resources

Abstract

A corrective action method or subsystem for providing corrective actions in a for a computing domain shared among multiple customers wherein different domain resources are shared by different customers, and each customer's corrective action preferences are accommodated differently according a repository of customer preferences. A database may be queried when a fault event or out-of-limits condition is detected for a given shared resource to determine which customers share the resource, determine each affected customer's response preferences, and to perform corrective actions according to those response preferences. For example, three customers may share a particular hard drive in a shared computing system. One customer may prefer to receive an email notice when the drive is nearly full, another may prefer to receive additional allocation of disk space elsewhere, and the third may prefer to receive a written report of space utilization.