The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 05, 2009
Filed:
Dec. 22, 2004
Elliot S. Lewis, Seattle, WA (US);
Israel Hilerio, Kenmore, WA (US);
Sergey Sorokin, Richmond, CA;
Jigar Thakkar, Sammamish, WA (US);
Elliot S. Lewis, Seattle, WA (US);
Israel Hilerio, Kenmore, WA (US);
Sergey Sorokin, Richmond, CA;
Jigar Thakkar, Sammamish, WA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
A method for organizing task data used in customer relationship management systems in which task data is decomposed into a set of business activity classes including a set of business task classes, where the business task classes are combined through association or multiple inheritance to create the business activity class. Each task class can be further decomposed into a base task class and a set of task characteristic classes where task definitions may be modified by associating additional task characteristic classes to the base task class.