The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 05, 2009
Filed:
Nov. 29, 2005
Douglas H. Cox, Holly Springs, NC (US);
Vijay Dheap, Chapel Hill, NC (US);
Baiju D. Mandalia, Boca Raton, FL (US);
Douglas H. Cox, Holly Springs, NC (US);
Vijay Dheap, Chapel Hill, NC (US);
Baiju D. Mandalia, Boca Raton, FL (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
The present invention includes a method and system for invoking service offerings. The method can include the steps of initiating () a push-to-service request, enabling () a Voice Recognition Server (VRS), ranking () a list of supported service offerings, and presenting the list on a display for identifying at least one service offering that is available as a service to the user. The method and system can include speaking () a voice request for selecting at least one service presented on the display, and establishing () a communication dialogue with a service provider of the service for connecting the service provider for providing the service to the user. The push-to-service request can be invoked by a user depressing a service button () on the first communication unit () using a push-action. The VRS () can handle the voice request and generate a list of service offerings ranked by priority for presentation on the display. The process can include a control protocol to negotiate at least one device characteristic with at least one service provider.