The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 05, 2009
Filed:
May. 06, 2004
Oliver Birch, Annapolis, MD (US);
Oliver Birch, Annapolis, MD (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and structure for providing a voice dialogue in a telephone network that includes initiating a telephone call, routing the telephone call to a voice processor based upon a call control protocol, and converting the call control protocol to a voice extensible markup language. More specifically, this process first directs a telephone call to a switch. The switch requests routing instructions from a control point and routes the telephone call to a voice extensible markup language (XML) browser according to the routing instructions. Next, the invention forwarding a request for voice instructions from the XML browser to a call control protocol to voice XML converter. The invention converts the request for voice instructions to the call control protocol using the converter and forwards the request for voice instructions from the converter to the control point. The control point returns voice instructions to the converter, and the converter, in turn, converts the voice instructions from the call control protocol to the voice XML. This process next returns voice instructions from the converter to the voice XML browser and the XML browser executes the voice instructions using the XML browser.