The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 14, 2009

Filed:

Apr. 11, 2005
Applicants:

Travis A. Wright, Everett, WA (US);

Dale S Koetke, Redmond, WA (US);

James M Pinkerton, Bellevue, WA (US);

Baelson B. Duque, Redmond, WA (US);

Brett P Eddy, Poulsbo, WA (US);

Inventors:

Travis A. Wright, Everett, WA (US);

Dale S Koetke, Redmond, WA (US);

James M Pinkerton, Bellevue, WA (US);

Baelson B. Duque, Redmond, WA (US);

Brett P Eddy, Poulsbo, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

Systems and methods for playbook automation are described. In one aspect, a user selects operational knowledge associated with an application. The user associates one or more playbook-based tasks, playbook-based views, or playbook-based links with the operational knowledge. The playbook-based tasks, playbook-based views, and playbook-based links are for diagnosing, resolving, and/or verifying a problem associated with the application. The systems and methods generate an integrated management pack from the associated operational knowledge and at least one of the one or more playbook-based tasks, playbook-based views, or playbook-based links.


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