The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 17, 2009

Filed:

Oct. 21, 2005
Applicants:

Todd P. Bowen, Austin, TX (US);

William H. Berger, Austin, TX (US);

Inventors:

Todd P. Bowen, Austin, TX (US);

William H. Berger, Austin, TX (US);

Assignee:

Time Warner Cable, Inc., New York, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04N 7/173 (2006.01); G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A system and method for analyzing video-on-demand (VOD) transaction errors in a hybrid fiber coax (HFC) cable network. Raw XOD transaction error data is acquired from an XOD server. XOD-related subscriber information is acquired from a subscriber datastore. VOD transaction data is acquired from a VOD server. A correlator acquires the raw XOD transaction error, determines from the XOD-related subscriber information that a subscriber is not entitled to receive XOD service, creates filtered XOD transaction error data by removing from the raw XOD transaction error data XOD transaction errors associated with the subscriber, and correlates a filtered XOD transaction error with VOD transaction data to identify a network path of the filtered XOD transaction error. A result processor reviews the correlated transaction error data to determine whether correlated transaction error data entries are related by a common cause.


Find Patent Forward Citations

Loading…