The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 03, 2009
Filed:
Sep. 09, 2004
Michael W. Boeckman, Austin, TX (US);
William E. Plunkett, Apex, NC (US);
Michael W. Boeckman, Austin, TX (US);
William E. Plunkett, Apex, NC (US);
AT&T Labs, Inc., Austin, TX (US);
Abstract
A computer program for routing a service call from a calling party to a service network having a plurality of service network locations, the program stored in a computer-readable medium. The program includes receiving a service call request to connect the calling party to one of the service network locations, determining a location of the calling party by searching a Number Plan Area (NPA) table to determine an NPA of the calling number of the calling party, identifying one of the service network locations for receiving the service call request, and identifying routing information for routing the service call request to the receiving service network location, and completing the service call request to the receiving service network location.