The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 17, 2009
Filed:
Dec. 13, 2007
Applicants:
Norman G. Taylor, Dundee, GB;
John G. Savage, Fife, GB;
Inventors:
Norman G. Taylor, Dundee, GB;
John G. Savage, Fife, GB;
Assignee:
NCR Corporation, Dayton, OH (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 19/00 (2006.01); G06K 5/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
A system for use in assisting a self-service transaction at a service facility includes an assisted self-service terminal configured for use by a customer in conducting a business transaction with the service facility and a notification mechanism configured to transmit a message indicating that a human representative of the service facility must take action before the business transaction can continue. The system also includes an interface component that allows the human representative to take action in connection with the transaction.