The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Feb. 03, 2009

Filed:

Sep. 02, 2005
Applicants:

Jeffrey Hill, Westford, MA (US);

Yuri Zieman, Waltham, MA (US);

Inventors:

Jeffrey Hill, Westford, MA (US);

Yuri Zieman, Waltham, MA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
Abstract

In one aspect, an arbitrary natural language communication is received from a user. A concept recognition process is applied to automatically derive a representation of concepts embodied in the communication. The concept representation is used to provide to a human agent information useful in responding to the natural language communication.


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