The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 27, 2009
Filed:
Apr. 06, 2005
Applicants:
Werner Wolf, Wiesloch, DE;
Stefan Krimmel, Muehlhausen, DE;
Dirk Eyermann, Ettlingen, DE;
Inventors:
Assignee:
SAP AG, Walldorf, DE;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract
Embodiments of the present invention relate to an automated method and system for locally creating a support message and sending the support message to a support provider via the Internet, wherein information relating to at least one of a system identifier and an installation identifier corresponding to a local system on which the support message is created is automatically collected and sent with the support message.