The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 16, 2008
Filed:
Dec. 22, 2005
Joseph Militello, Dayton, OH (US);
Mario Perottino, Springboro, OH (US);
Gerard Savage, Fife, GB;
Norman Taylor, Dundee, GB;
Joseph Militello, Dayton, OH (US);
Mario Perottino, Springboro, OH (US);
Gerard Savage, Fife, GB;
Norman Taylor, Dundee, GB;
NCR Corporation, Dayton, OH (US);
Abstract
A system for use in assisting a self-service transaction at a service facility includes one or more self-service terminals, each configured to gather transaction information associated with a customer who is engaged in a business transaction with the service facility through the self-service terminal. A data-management system is configured to store the transaction information gathered from each customer according to a database schema created for the service facility. The system also includes a teller terminal configured to receive at least some of the transaction information from the database system and display it for viewing by a human representative of the service facility while the customer is still engaged in the business transaction.