The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 19, 2008
Filed:
May. 05, 2000
Michael Weiss, Ottawa, CA;
Tom Gray, Carp, CA;
Michael Weiss, Ottawa, CA;
Tom Gray, Carp, CA;
Mitel Networks Corporation, Ottawa, Ontario, CA;
Abstract
The present invention provides a quotation mechanism for service environments where the service level is negotiated. A client makes a request for a type, quality or volume of service. The service provider provides a response in the form of a quote. A quote binds the service provider to providing a service at a specified price. The quote also contains parameters of type, quality, or volume of service that the service provider can provide at that price. The client, after evaluating the quote, can either accept or reject a quote. The client can also obtain quotes from multiple service providers and enter a service contract with the service provider of its choice. This choice will not be based solely on price, but also on the levels of service quoted, since the service provider might not be able to supply the service at the requested level.