The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 05, 2008
Filed:
Jun. 19, 2003
Wai H. Pak, Hercules, CA (US);
Sia Henry Saputra, San Mateo, CA (US);
Yunfei Zhang, Foster City, CA (US);
Marc Alexander Caltabiano, San Francisco, CA (US);
Wai H. Pak, Hercules, CA (US);
Sia Henry Saputra, San Mateo, CA (US);
Yunfei Zhang, Foster City, CA (US);
Marc Alexander Caltabiano, San Francisco, CA (US);
Siebel Systems, Inc., San Mateo, CA (US);
Abstract
A method and system for analyzing natural language text to identify a set of categories of data in a knowledge base associated with the natural language text and selecting a category from the set of categories is provided. The method and system further provides automatically providing a single category if the set of categories only contains the single category. The method and system also provides that each category in the knowledge base is associated with a stored text representation of a sample natural language text and a score for the text representation-category combination, wherein the score is representative of a relative relevance of the text representation-category combination. The method and system further provide for modifying the score associated with the text representation-category combination of a selected category using feedback provided upon the selection.