The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 05, 2008
Filed:
May. 14, 2004
Frank J. Boyle, Broomfield, CO (US);
Kurt H. Haserodt, Westminster, CO (US);
Peter Andrew Mataga, Sparta, NJ (US);
Chandra M. Ravipati, Thornton, CO (US);
Ryan Scott Wallach, Westminster, CO (US);
Frank J. Boyle, Broomfield, CO (US);
Kurt H. Haserodt, Westminster, CO (US);
Peter Andrew Mataga, Sparta, NJ (US);
Chandra M. Ravipati, Thornton, CO (US);
Ryan Scott Wallach, Westminster, CO (US);
Avaya Technology Corp., Basking Ridge, NJ (US);
Abstract
The present invention is directed to an architecturefor setting up a communication between first and second communication devicesand, the first communication devicecorresponding to a first directing serverand first communication managerseparate from the first directing server, comprising a contact servicing agentoperable to (a) receive a call set up message at least one of addressed to and originated by the first communication device; (b) determine that the first communication devicehas a corresponding first communication manager; (c) forward the call set up message to the first communication managerand request the first communication managerto perform at least one of call originating and terminating processing; and (d) rout the call set up message to a destination referenced in the call set up message.