The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 29, 2008
Filed:
Dec. 19, 2002
Joseph Celi, Jr., Boca Raton, FL (US);
Brett J. Gavagni, Sunrise, FL (US);
Victor S. Moore, Boynton Beach, FL (US);
Margarita Zabolotskaya, Boynton Beach, FL (US);
Joseph Celi, Jr., Boca Raton, FL (US);
Brett J. Gavagni, Sunrise, FL (US);
Victor S. Moore, Boynton Beach, FL (US);
Margarita Zabolotskaya, Boynton Beach, FL (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
In a telephony call management system, a method of distributing calls among a plurality of packet-based load balancing resources can include receiving over a telephony channel a call request specifying call information, comparing the call information with selection criteria to select one of the plurality of packet-based load balancing resources, and querying the selected packet-based load balancing resource to resolve the call request. A response from the selected packet-based load balancing resource can be received which indicates whether the call request can be resolved.