The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 15, 2008

Filed:

Jul. 01, 2003
Applicants:

Max Copperman, Santa Cruz, CA (US);

Mark Angel, Cupertino, CA (US);

Jeffrey H. Rudy, San Jose, CA (US);

Scott B. Huffman, Redwood City, CA (US);

David B. Kay, Los Gatos, CA (US);

Raya Fratkina, Hayward, CA (US);

Inventors:

Max Copperman, Santa Cruz, CA (US);

Mark Angel, Cupertino, CA (US);

Jeffrey H. Rudy, San Jose, CA (US);

Scott B. Huffman, Redwood City, CA (US);

David B. Kay, Los Gatos, CA (US);

Raya Fratkina, Hayward, CA (US);

Assignee:

Consona CRM, Inc., Indianapolis, IN (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 17/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method and system organize and retrieve information using taxonomies, a document classifier, and an autocontextualizer. Documents (or other knowledge containers) in an organization and retrieval subsystem may be manually or automatically classified into taxonomies. Documents are transformed from clear text into a structured record. Automatically constructed indexes help identify when the structured record is an appropriate response to a query. An automatic term extractor creates a list of terms indicative of the documents' subject matter. A subject matter expert identifies the terms relevant to the taxonomies. A term analysis system assigns the relevant terms to one or more taxonomies, and a suitable algorithm is then used to determine the relatedness between each list of terms and its associated taxonomy. The system then clusters documents for each taxonomy in accordance with the weights ascribed to the terms in the taxonomy's list and a directed acyclic graph (DAG) structure is created.


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