The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 24, 2008
Filed:
Sep. 26, 2002
Ho-seok Y Yoon, Seoul, KR;
Hyo-sik Bang, Seongnam-si, KR;
Eun-young Choi, Seoul, KR;
Su-hyun Lee, Seoul, KR;
Ho-seok Y Yoon, Seoul, KR;
Hyo-sik Bang, Seongnam-si, KR;
Eun-young Choi, Seoul, KR;
Su-hyun Lee, Seoul, KR;
Samsung Electronics Co., Ltd., Suwon, KR;
Abstract
A method for managing customer relationship management (CRM) data is provided. Log data including Internet address information associated with a user's terminal is received from the user's terminal via a communication network. User's CRM data is generated using the log data initially received from the user's terminal and is updated using the log data received from the user's terminal in which, the CRM data has been already generated. The generated and updated CRM data is transmitted to the user's terminal via the communication network such that the CRM data is stored in the user's terminal. An Internet user need not input CRM data whenever the Internet user uses Internet services and the user's own favorite information is obtained from a CP server which provides services suitable for each user using the CRM data without requiring a CRM solution having additional costs.