The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 24, 2008
Filed:
Jul. 23, 2003
Susanne Marie Crockett, Buffalo Grove, IL (US);
James Thomas Maciejewski, Spring Grove, IL (US);
Claude Lee Harrington, Indianapolis, IN (US);
Nancy Ann Book, Naperville, IL (US);
Mary Louise Hardzinski, Palatine, IL (US);
Robert Wesley Bossemeyer, Jr., St. Charles, IL (US);
Thomas Joseph Mcblain, Arlington Heights, IL (US);
Susanne Marie Crockett, Buffalo Grove, IL (US);
James Thomas Maciejewski, Spring Grove, IL (US);
Claude Lee Harrington, Indianapolis, IN (US);
Nancy Ann Book, Naperville, IL (US);
Mary Louise Hardzinski, Palatine, IL (US);
Robert Wesley Bossemeyer, Jr., St. Charles, IL (US);
Thomas Joseph McBlain, Arlington Heights, IL (US);
SBC Properties, L.P., Reno, NV (US);
Abstract
A method and system are disclosed for providing an enhanced call waiting message to a customer when the customer is busy on a previous call and receives a current call. The call waiting message preferably includes a call waiting indicator and an audible representation of information associated with a current calling party. The call waiting message alerts the customer that a current call is waiting and provides the customer with information that assists the customer in deciding whether or not to take the current call. The call waiting indicator and the information associated with a current calling party are automatically transmitted to the customer without any customer commands.