The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 03, 2008
Filed:
Apr. 08, 2003
James C. Chong, Orinda, CA (US);
Joseph L. Chan, Lafayette, CA (US);
Tushar M. Patel, San Francisco, CA (US);
Jean-jacques Heler, Palo Alto, CA (US);
Chi Hong SO, Pleasant Hill, CA (US);
Arthur Tsang, Walnut Creek, CA (US);
Robert S. Lam, Oakland, CA (US);
Raymond Chow, San Ramon, CA (US);
Henry Tang, Walnut Creek, CA (US);
James C. Chong, Orinda, CA (US);
Joseph L. Chan, Lafayette, CA (US);
Tushar M. Patel, San Francisco, CA (US);
Jean-Jacques Heler, Palo Alto, CA (US);
Chi Hong So, Pleasant Hill, CA (US);
Arthur Tsang, Walnut Creek, CA (US);
Robert S. Lam, Oakland, CA (US);
Raymond Chow, San Ramon, CA (US);
Henry Tang, Walnut Creek, CA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.