The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 27, 2008

Filed:

Dec. 31, 2004
Applicants:

Nelamangala Krishnaswamy Srinivas, Sammamish, WA (US);

Rajat Mishra, Redmond, WA (US);

Inventors:

Nelamangala Krishnaswamy Srinivas, Sammamish, WA (US);

Rajat Mishra, Redmond, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

An expert diagnostic agent for use in diagnosing intermittent and/or difficult to reproduce software failures in computing devices is disclosed. The expert diagnostic agent gathers data about the operating system of a computing device and a plurality of software components coupled to the computer operating system; applies rules to the data to identify software failures; invokes tools as needed to attempt to correct the software failures; and reports information about software failures. The expert diagnostic agent may be invoked directly or activated by certain events in computer system.


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