School-wide notification and response system with enhanced administrator function

Abstract

A school-wide notification and response system utilizing an administrator interface to transmit a message from an administrator to contact devices for parents, employees, and students associated with a school. The system includes an interface with a translator, a call me feature, and a call in feature enabling a customer service representative to use the system to send a message to users. The system has a dynamic information database that includes parent, employee, and student contact data, priority information, and response data. The administrator initiates distribution of the message based upon grouping information, priority information, and the priority order. The message is transmitted through at least two industry standard gateways simultaneously to selected group contact devices based upon priority information. Once the message is received by the contact devices, the contact devices then transmit a response through the industry standard gateways back to the dynamic information database.