The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 08, 2008
Filed:
Dec. 28, 2000
Judith C. Espejo, Snellville, GA (US);
Lance F. Casey, Suwanee, GA (US);
Carmen D. Andia, Atlanta, GA (US);
Judy D. Martin, Lawrenceville, GA (US);
Adrian C. Rudd, Powder Springs, GA (US);
Susan F. Meek, Norcross, GA (US);
Brenda L. Boyden, Smyrna, GA (US);
Judith C. Espejo, Snellville, GA (US);
Lance F. Casey, Suwanee, GA (US);
Carmen D. Andia, Atlanta, GA (US);
Judy D. Martin, Lawrenceville, GA (US);
Adrian C. Rudd, Powder Springs, GA (US);
Susan F. Meek, Norcross, GA (US);
Brenda L. Boyden, Smyrna, GA (US);
AT&T Delaware Intellectual Property, Inc., Wilmington, DE (US);
Abstract
A wireless communication system providing interactive voice response is disclosed. The system uses CSS7 equipment and infrastructure to account and manage pre-paid wireless services and to provide IVR (Interactive Voice Response) services. The system uses an SCP in communication with a mobile switching system. The SCP includes an IVR application, and provisions to account and manage pre-paid wireless telephone calls. The system preferably uses TCAP messaging where possible to reduce the number of required active voice channels. The system also includes provisions to provide improved IVR services.