The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 01, 2008
Filed:
Nov. 13, 2002
Rajpal Singh Gill, Rocklin, CA (US);
Harold Todd Mcmillan, Boise, ID (US);
Rajpal Singh Gill, Rocklin, CA (US);
Harold Todd McMillan, Boise, ID (US);
Hewlett-Packard Development Company, L.P., Houston, TX (US);
Abstract
A method and apparatus for providing on line assistance to an end user who is experiencing a problem with a computer. The computer includes a display, a monitoring unit, and a browser. The browser is loaded on the computer and is configured to establish an on-line session with another computer when the browser is enabled. The monitoring unit periodically monitors the other computer for any messages destined for the computer when the browser is closed.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile