The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 01, 2008
Filed:
May. 23, 2000
Paul B. Darcy, Redmond, WA (US);
Steve A. Deluca, Woodinville, WA (US);
Simon Towers, San Jose, CA (US);
Simon Tovatt, Stockholm, SE;
Paul B. Darcy, Redmond, WA (US);
Steve A. DeLuca, Woodinville, WA (US);
Simon Towers, San Jose, CA (US);
Simon Tovatt, Stockholm, SE;
Microsoft Corporation, Redmond, WA (US);
Abstract
A method and structure for calculating transaction costs as a function of one or more services provided by a computer system. Each user/computer transaction utilizes one or more computer system services to execute the transaction. Each computer system service provided by an IT department incurs a cost in terms of the equipment, software, personnel and facilities utilized to provide distinct levels of availability and response time. By identifying one or more IT services utilized to execute a transaction and by calculating the actual cost incurred to provide one or more of the services, a transaction cost is calculated by summing up the service costs. Thus, the transaction cost is a function of the service costs of the one or more services utilized to execute the transaction.