The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 26, 2008
Filed:
Sep. 05, 2001
Junji Suzuki, Shiojiri, JP;
Yasuo Shibusawa, Matsumoto, JP;
Yasuhiro Oshima, Shiojiri, JP;
Satoshi Shimoda, Shiojiri, JP;
Hironori Yoshizaki, Matsumoto, JP;
Miho Yamazaki, Shimosuwa-Machi, JP;
Junji Suzuki, Shiojiri, JP;
Yasuo Shibusawa, Matsumoto, JP;
Yasuhiro Oshima, Shiojiri, JP;
Satoshi Shimoda, Shiojiri, JP;
Hironori Yoshizaki, Matsumoto, JP;
Miho Yamazaki, Shimosuwa-Machi, JP;
Seiko Epson Corporation, Tokyo, JP;
Abstract
An order data obtaining device displays a list of components on a Web page, and recognizes components selected on the Web page, thereby obtaining order data of a product that is formed of a plurality of components. A turnaround time display control device obtains turn-around time information of each of the components selected on the Web page, and displays on the Web page the longest turn-around time in the turn-around time information as a turn-around time of the product. An accurate turn-around time is calculated in accordance with the selection of components, and a customer is immediately notified of the accurate turn-around time of the product. Thus, loss of competitiveness in the market due to display of a turn-around time being fixed and too long because of its inclusion of leeway is prevented. In addition, since an accurate turn-around time notification is immediately provided to the customer, customer notification of the turn-around time and handling of queries over the phone regarding turn-around time can be reduced, thereby reducing management cost.